Applied Keyboarding

International paper sizes Paper sizes are produced and prepared base on folding and getting half of such a paper to arrive at other sizes. The largest + size of the international paper is AO half of it is A1 –…
Lesson Notes, Audio Lessons, Exam Questions
Lesson Notes, Audio Lessons, Exam Questions

International paper sizes Paper sizes are produced and prepared base on folding and getting half of such a paper to arrive at other sizes. The largest + size of the international paper is AO half of it is A1 –…

To speed up your development in shorthand, here are some tips that can help you improve your skills and increase your overall speed. 1. Master the Basics: Ensure you have a solid understanding of the shorthand system you’re using. Familiarize…

Trading account is prepared to determine the profit or gross loss in a particular business period. The gross profit or loss is the different between sales and cost of goods sold. Business prepares trading, profit and loss account to ascertain…

FINANCE: means decisions on how money is spent or invested i.e. it is the study of how money is managed, invested or spent on any project. Personal finance – is the process of controlling your money and making decisions to…

This is a place where buyer and seller meet together to transact business. Has a place where there is transfer of ownership of goods and services. Examples : Idumota market, Katangowa market etc Market can also take place through communication…
These are services that make trade easy or facilitate trade. They are: See also TRADE OFFICE DOCUMENTS PROCEDURES FOR HANDLING INCOMING MAILS OFFICE CORRESPONDENCE DOCUMENTS HANDLED BY A RECEPTIONIST
Trade means buying and selling of goods and services to satisfy human wants. In the olden days, trade was carried out by barter system whereby goods are exchanged for goods and services for services without the use of money. Importance…
Office documents are documents used in an office for business transactions. There are basically two types of office documents which are (i) Sales documents (ii) Purchases document They are: PURCHASE DOCUMENTS These are documents used in keeping records…
Incoming mail contains new orders, enquiries, cheques, reports, complaints and any other letter from other business organisation received either by hard or by past. The procedures are: Procedures for handling outgoing mail are: FILING: is the act of…
Correspondences are mails, letters suit and received in and out of an organisation. Correspondence can be sent either by post, by hand, electrically by fax and email. Types of correspondence Date Received Sender’s name Subject Ref. No Attention Reply date…
The documents kept by a receptionist include:- Date Name of visitor Purpose of visit Time of arrival Departure Signature 5/09/15 More Blessing Official 8.30am 11.20am Date Time Name of visitors Account Personnel Sales Admin …
Characteristics of people with positive attitude Rewards For Positive Attitude to Work Negative Attitude To Work This means having a wrong or bad state of mind towards a particular work. Punctuality:- is driving at a place of work before…

The duties of a receptionist can be divided into two namely: HOW TO RECEIVE AND TREAT VISITORS The kind of approach given to visitors will determine whether the visitors are warmly received or not. These are cogent things a receptionist…

The reception office is the first contact office which is well furnished can decorated to create good and lasting impression in the mind of visitor. It is an office where visitors or callers are welcomed and attended to. The office…

TRIAL BALANCE Click on the link to open this lesson note TRIAL BALANCE See also BOOK KEEPING CONSUMER COMMUNICATION TRANSPORTATION ADVERTISING

DOUBLE ENTRY BOOK KEEPING Click on the link to open this lesson note DOUBLE ENTRY BOOK KEEPING See also CONSUMER COMMUNICATION TRANSPORTATION ADVERTISING DIRECT AND INDIRECT SERVICES

CONSUMER PROTECTION A Consumer – is an individual who makes final use of goods and services Protection – is covering Consumer protection – is defined as various ways and methods adopted by the government and private organisation to ensure that…

Communication may be defined as a means of sending and receiving information from one person to another or from one place to another. It connects buyers and seller together and also aid trade in commerce. Role of communication Types of…

Transportation is a means by which raw materials, finished goods and people are moved from one place to another. IMPORTANCE OF TRASPORTATION IN COMMERCE TYPES OF TRANSPORTATION Advantages of Road transport Disadvantages of Road transport Advantages of Rail Transport Advantages…

Advertising may be defined as business term or means or bringing the existence of new and old products in the market to the knowledge of the consumers. It is the process by which members of the public are informed about…